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WHAT'S INCLUDED WITH MY ORDER?

We ship orders with all accompanying materials and in exactly the same packaging as we received it from the Brand itself, its Authorized Retailers, US-based Department Stores or US-based Online Retailers (“the Stores”) specifically:

JEWELRY 

Regular Sale & Clearance Sale

  1. Tag OR sticker with style number attached to jewelry zip lock bag
  2. Inner cardboard box
  3. Guarantee Card Jewelry Packet 

Blowout Sale

  1. Blank tag (see posted photos of blowout sale items)
  2. Inner cardboard box
  3. Guarantee Card Jewelry Packet 
  4. Jewelry zip lock bag
NOTE:
    • Outer cardboard box is NOT always provided by the Stores. We will provide outer cardboard box only when we receive one from the Stores.
    • Paper bags are no longer provided free of charge. Paper bags are now offered for sale for every jewelry order.

    WATCHES

    1. Original serial numbers engraved on the back of the case of the watch, as applicable
    2. Tag (Note: There might be very few instances when tag is missing)
    3. Inner cardboard box
    4. Outer cardboard box
    5. Guarantee Watch Packet
    6. Paper bag (while supplies last)
       

      HANDBAGS, WALLETS, CLOTHING, SHOES & BELTS 

      1. Tag - for (a) handbags, (b) wallets, (c) clothing & (d) belts 
      2. Gift receipt - for (a) handbag, (b) wallet and (c) belt purchased from the Outlet Stores  EXCEPT those that we purchased on clearance since gift receipt is NOT provided by the Stores
      3. Care card - for (a) handbag & (b) wallet ONLY if provided by Stores
      4. Dust bag - for leather shoes ONLY if provided by Stores
      NOTE:
        • Shoes come with the brand’s cardboard box when purchased from the Stores but we DO NOT ship it to our customers to save shipping fee unless requested upon preorder. In which case, the buyer will pay for shipping from USA to recipient's address
        • Unlike in other stores, printing of gift receipt for each clothing item in a bulk order takes a while as it is not a one touch button process & is just not feasible especially when other people are waiting in line. Thus, we no longer request gift receipt for clothing & shoes from Outlet Store since we always buy orders in bulk
        • We will provide paper bags ONLY IF we have available stocks since Outlet Stores DO NOT usually provide paper bag for each item in a bulk order & we always buy merchandise in bulk
        • Items purchased from online website of the Stores DO NOT include gift receipt NOR paper bag of the Brand. Order Confirmation email serves as the Store’s official store receipt for online purchases in USA